1. About Us

AMF Magnetics Shop is a globally leading provider of magnetic solutions, offering a wide range of high-quality magnetic products—from flexible rare-earth materials to industrial magnetic separators—for innovators, industry professionals, and creative enthusiasts. Our mission is to deliver the power of magnetism to every customer with care and confidence.

Store Information:

Company Name: AMF Magnetics Shop

Website Domain: magnet-au.com

Company Address: 313 Post Road, Rutland, US 05701

Customer Support Email: [email protected]

2. Target Customers & Product Features

Our products and services are primarily designed for the following customer groups:

  • Industrial & Professional Users: Professionals who require reliable magnetic solutions, such as magnetic separators, electromagnets, gaussmeters, and related equipment.
  • Innovators & Manufacturers: Individuals or businesses developing products using flexible rare-earth materials, colored magnetic sheets, and custom magnetic components.
  • Creative Enthusiasts & Educators: Users exploring hobby, craft, educational, and magnetic products for home, school, and office use.
  • Home & Office Users: Individuals seeking practical solutions such as magnetic knife holders, magnetic labels, name badge magnets, magnetic pockets, and card holders.

Our products are known for their precision, reliability, and versatility, meeting needs ranging from powerful industrial magnets to delicate creative tools.

3. User Obligations & Responsibilities

By using this website and purchasing our products, you agree to the following obligations:

3.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Please notify us immediately if you become aware of any unauthorized use.

3.2 Accurate Information

You guarantee that all information provided, including contact and payment details, is accurate, complete, and up to date. Inaccurate information may result in order delays or cancellations.

3.3 Lawful Use

You agree to use our products only for lawful purposes and to comply with all applicable local laws and regulations. Certain magnetic products may not be suitable for children or may require special handling. You are responsible for understanding and following all safety guidelines.

3.4 Prohibited Activities

You must not:

  • Use the website for any illegal activities
  • Attempt to interfere with or compromise the website’s security or functionality
  • Use robots, crawlers, or other automated means to access website content
  • Copy, modify, or distribute any part of the website without explicit authorization

4. Products & Services

4.1 Product Descriptions

We strive to ensure that product descriptions, images, and specifications are accurate. However, due to screen settings and manufacturing variations, actual products may differ slightly from what is displayed. Please contact us before purchasing if you have specific requirements.

4.2 Product Availability

All products are subject to availability. While we work to keep inventory information accurate, items may occasionally be out of stock. If a product becomes unavailable, we will notify you promptly and offer an estimated restock date or alternative options.

4.3 Custom Products

Custom-cut or personalized products (such as magnets cut to specific dimensions or personalized printed magnetic labels) cannot be canceled or returned once production has begun, unless the item is defective.

Please Note: Some products, such as strong rare-earth magnets, possess powerful magnetic force and must be handled with care. Follow all safety instructions and keep these products out of reach of children and pets.

5. Orders & Payment Terms

5.1 Order Acceptance

Your order constitutes an offer to purchase. An order is considered accepted and legally binding only after we send an order confirmation email.

5.2 Pricing & Taxes

All prices are displayed in U.S. dollars. Prices do not include applicable taxes, duties, or customs fees, which are the customer’s responsibility. Final charges will be shown at checkout.

5.3 Payment Methods

We accept the following payment methods to ensure a secure and convenient transaction:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment will be charged at the time of order processing. If payment authorization fails, your order will not be processed.

5.4 Shipping & Delivery

Shipping Regions: We ship to most regions worldwide (excluding certain remote areas and parts of Asia).

Order Processing: Orders are processed within 1–2 business days (excluding weekends and holidays).

Shipping Methods:

  • Standard Shipping: DHL or FedEx, $12.95 shipping fee, delivery within 10–15 business days after dispatch.
  • Free Shipping: Free EMS shipping on orders over $50, delivery within 15–25 business days after dispatch.

Once shipped, you will receive an email containing a tracking number to monitor your package.

Pro Tip: For time-sensitive projects involving electromagnets or gaussmeters, we recommend selecting standard shipping for faster and fully trackable delivery.

6. Returns & Refund Policy

6.1 Return Period

We offer a 15-day return or exchange window starting from the date you receive your order.

6.2 Non-Returnable Items

For safety, hygiene, and product integrity reasons, the following items are non-returnable unless defective or damaged:

  • Custom-cut or personalized products
  • Opened or used hobby and craft kits
  • Software or digital products (e.g., gaussmeter-related software)
  • Clearance or final sale items (clearly marked at purchase)

6.3 Return Conditions

To be eligible for a return, items must:

  • Be requested within 15 days of delivery
  • Remain unused, original, and resalable
  • Include original packaging, labels, manuals, and accessories
  • Be accompanied by the original packing slip or order number

6.4 Return Process

  1. Contact our support team ([email protected]) within the 15-day window
  2. Receive a Return Merchandise Authorization (RMA) and instructions
  3. Securely package and ship the item to the designated address
  4. Refund or exchange will be processed after inspection

6.5 Refund Processing

Refunds will be processed within 5–10 business days after we receive the returned item. Processing time may vary depending on your bank or payment provider. Refunds will be issued to the original payment method.

6.6 Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery. We will arrange a prepaid return label and provide a fast replacement or refund at no additional cost.

7. Intellectual Property

All content related to AMF Magnetics Shop, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of AMF Magnetics Shop or its content suppliers and is protected by international copyright laws.

You may not copy, modify, distribute, display, perform, or create derivative works without our explicit written permission. All trademarks and product names are the property of their respective owners.

8. Limitation of Liability

8.1 Product Use

You are responsible for ensuring that our products are suitable for your intended use. We are not liable for damages resulting from misuse, modification, or improper application of our products.

8.2 Website Availability

While we strive to maintain continuous website availability, we are not responsible for temporary unavailability due to technical issues, maintenance, or circumstances beyond our control.

8.3 Indirect Damages

Under no circumstances shall AMF Magnetics Shop be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.

8.4 Liability Cap

Our total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.

Important Notice: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

9. Privacy & Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this website, you consent to the handling of your data in accordance with our Privacy Policy.

10. Governing Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States. Any disputes arising from these terms or your use of this website shall be submitted to the courts with jurisdiction at our company’s location.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Us

Our support team is always ready to lend a “magnetic hand.” If you have any questions about these Terms and Conditions, returns, exchanges, or need help finding the perfect magnetic solution, please contact us:

Email: [email protected]

Address: 313 Post Road, Rutland, US 05701

Website: magnet-au.com

Connecting Magnetism, Delivering with Care