Privacy Policy

Welcome to AMF Magnetics Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data with the same precision, security, and reliability that defines our magnetic products—from Coloured Magnetic Sheets for creative projects to industrial-grade Magnetic Separators & Tubes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magnet-au.com.

By using our Site, you consent to the data practices described in this policy. If you have any questions, please contact us at [email protected].

1. Information We Collect

We collect information that helps us provide a seamless shopping experience for our diverse global community—from hobbyists and educators to industrial professionals.

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via our gateways; we do not store full card details).
• Transaction & Order Data: Details about purchases you make (e.g., Gauss Meters, Flexible Rare Earth materials, Door Latch Magnets), order history, shipping preferences, and payment method.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on site, and how you navigated to us (e.g., searching for “Magnetic Knife Holders” or “Hobby and Craft Magnets”).
• Communication Data: Records of your inquiries to our support team, feedback, and any correspondence.

2. How We Use Your Information

Your data powers our ability to serve you effectively and securely, mirroring the dependable performance of our Magnetic Lifters and Electromagnets.

• To process and fulfill your orders for products like Magnetic Tape Systems or Grate Magnets, including shipping via DHL/FedEx and calculating applicable taxes.
• To communicate with you about order status, shipping confirmations, returns (within our 15-day window), and responses to your queries.
• To improve our website and product offerings based on how customers interact with our menu categories (e.g., Magnetic Accessories & Gadgets, Equipment).
• To prevent fraud and ensure transaction security, in line with our “Security First” commitment.
• To comply with legal obligations and enforce our policies.

3. Data Sharing and Disclosure

We treat your data with the same care we expect in handling our Rare Earth Magnets—responsibly and with purpose. We do not sell your personal information.

• Service Providers: Trusted third parties who assist in operations (payment processors like PayPal and card gateways, shipping carriers like DHL/FedEx, IT support). They access data only to perform specific tasks on our behalf and are contractually obligated to protect it.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• With Your Consent: In any other situation, we will ask for your explicit permission.

Given our global shipping (excluding a few remote regions), some data may be transferred to and processed in countries outside your own, under appropriate safeguards.

4. Data Storage and Security

We implement robust technical and organizational measures to protect your data, reflecting the secure and reliable nature of our products like Magnetic Separators.

• Encryption: We use advanced encryption (SSL/TLS) for data transmission, especially during checkout.
• Secure Storage: Data is stored on secure servers with limited access. As stated, we never store your full payment card details.
• Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
• While we strive to protect your data, no electronic transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information, just as you have choices in selecting the perfect Flexible Magnet or Name Badge Magnet for your needs.

• Access & Correction: You can review and update your account information by logging into your account or contacting us.
• Data Portability & Deletion: You may request a copy of your data or ask us to delete it, subject to certain legal exceptions.
• Marketing Communications: You can opt-out of promotional emails by clicking the “unsubscribe” link in any email.
• Cookie Preferences: Manage your cookie settings through your browser controls (see Section 6).
• To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, consistent with applicable laws like the GDPR for EU customers.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing and shopping experience—helping us understand if you’re researching Gauss Meters or purchasing Magnetic Pockets and Card Holders.

• What are Cookies? Small data files placed on your device to remember your preferences, login status, and items in your cart.
• How We Use Them:
  • Essential Cookies: Necessary for core functions like secure checkout and session management.
  • Analytics Cookies: Help us analyze website traffic and improve performance (e.g., via Google Analytics).
  • Functionality Cookies: Remember your preferences (like currency or region) to personalize your visit.
• Your Control: Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of our site, such as the ability to complete a purchase.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, products (such as new Magnetic Labels or Equipment), or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page occasionally.

8. Contact Us

AMF Magnetics Shop – Connecting You to the Power of Magnets, Delivered with Care and Confidentiality.